Suggestions and complaints

The continuous improvement of the services we offer to our passengers is undoubtedly our priority. This is why we take your suggestions very seriously.

To send suggestions or complaints, you can fill in the on-line form and send an email to suggerimenti-reclami@ancona-airport.com or a mail to:

Ancona International Airport spa
Customer Care
Piazzale S. Sordoni snc
60015 Falconara Marittima AN

 
Ancona International Airport spa undertakes to respond within 30 days by giving notice of the investigations carried out, the progress of the investigation and the time within which it will remove the irregularities or restore the damage caused.

We inform you that, in carrying out its customer assistance services, relating to complaints and suggestions, through this form, Ancona International Airport spa will proceed to collect the personal data directly provided by you which will be processed in accordance with the Regulation EU no. 2016/679 (GDPR). We remind you that you have the right to request their rectification or cancellation at any time by sending an e-mail to: anconainternationalairport@legalmail.it

Send us your request by filling out the form below.

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